_ legal
Terms & conditions
Updated on
Last updated: April 2026
1. Introduction
These Terms and Conditions ("Terms") govern your use of the Freedom Energy Ltd website located at www.freedom-energy.co.uk ("the Site"). Freedom Energy Ltd is a company registered in England and Wales (company number 13633581), with its registered office at Bampton Downs Farm, Cove, Tiverton, Devon, EX16 7RY.
By accessing or using the Site, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.
These Terms should be read alongside our Privacy Policy and Cookie Policy, which are also available on the Site.
2. About the Site
The Site provides information about Freedom Energy Ltd and the services we offer, including solar panel installation, battery storage, EV charging and electrical installation. The Site also allows you to submit an enquiry requesting a call-back or assessment.
The Site is intended for use by individuals and businesses based in the United Kingdom. It is not directed at users outside the UK, and we make no representation that the content or services described are available or appropriate in other jurisdictions.
3. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, icons and the overall design, is the intellectual property of Freedom Energy Ltd or its licensors and is protected by copyright and other applicable intellectual property laws.
You may view and print pages from the Site for your own personal, non-commercial use. You must not:
Reproduce, distribute or republish any Site content without our prior written consent
Use Site content for any commercial purpose
Modify, adapt or create derivative works from any content on the Site
Remove or alter any copyright, trademark or other proprietary notices
Nothing in these Terms transfers any intellectual property rights to you.
4. Acceptable Use
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the Site. In particular, you must not:
Use the Site in any way that is unlawful, fraudulent or harmful, or in connection with any unlawful, fraudulent or harmful purpose
Transmit any unsolicited or unauthorised advertising or promotional material
Attempt to gain unauthorised access to any part of the Site or its underlying systems
Introduce any viruses, malicious code or other material that is harmful or disruptive to the Site or its users
Scrape, harvest or collect data from the Site by automated means without our prior written consent
Impersonate any person or entity or misrepresent your affiliation with any person or entity
We reserve the right to restrict or terminate your access to the Site if we reasonably believe you have breached these Terms.
5. Enquiries and Quotations
Submitting an enquiry through the Site does not constitute a contract or binding commitment on either party. Any quotation or proposal we provide following your enquiry is an invitation to proceed, not a formal offer.
A binding contract for the supply of goods or services will only come into existence when we have issued a written quotation and you have accepted it in writing, and we have confirmed our acceptance.
All quotations are subject to a site survey and any applicable terms set out in our separate service agreement, which will be provided to you before any work commences.
6. Accuracy of Information
We make reasonable efforts to ensure that the information on the Site is accurate and up to date. However, we do not warrant that the Site will be error-free or that the content is complete or current at any given time.
Any information on the Site relating to energy savings, system performance, payback periods or tariffs is provided for general guidance only and should not be relied upon as a guarantee of the results you will achieve. Actual outcomes will depend on your individual circumstances, property, usage patterns and external factors outside our control.
We reserve the right to update, correct or remove content from the Site at any time without notice.
7. Disclaimer of Warranties
The Site is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Freedom Energy Ltd makes no representations or warranties of any kind, express or implied, in relation to the Site or its content, including but not limited to:
Warranties of merchantability, fitness for a particular purpose or non-infringement
That the Site will be uninterrupted, error-free or free from viruses or other harmful components
That any information on the Site is accurate, complete or reliable
Nothing in these Terms affects your statutory rights as a consumer under applicable UK law.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Freedom Energy Ltd shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of or inability to use the Site.
Nothing in these Terms limits or excludes our liability for:
Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded or limited under applicable UK law
Where liability cannot be excluded, our total liability to you in connection with the Site shall not exceed £100.
9. Third-Party Links
The Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. The inclusion of a link does not imply endorsement of the linked site by Freedom Energy Ltd.
10. Cookies and Analytics
The Site uses cookies and analytics tools, including Framer Analytics and Google Analytics. Details of how we use cookies, what data is collected and how to manage your preferences are set out in our Cookie Policy, which is available on the Site.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018. Our Privacy Policy is available on the Site.
12. Indemnity
You agree to indemnify, defend and hold harmless Freedom Energy Ltd and its directors, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal costs) arising out of or in connection with your use of the Site or any breach of these Terms.
13. Changes to These Terms
We reserve the right to revise these Terms at any time. When we do, we will update the "last updated" date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
14. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms, please contact:
Ben Thornton
Managing Director, Freedom Energy Ltd
Email: ben@freedom-energy.co.uk
Website: www.freedom-energy.co.uk